L&C

Measuring what matters

Kirsten Clacey Avatar

When we find ourselves being measured against standards with which we disagree, how do we attune? Can we notice what is being asked of us, what’s important to us, what’s important to the people around us, and the context? 

Most of us will be asked at some point in our careers to evidence our impact. Evidencing value is a fair request, but often, aside from the complexity of such questions, they usher in feelings of obligation or constraint.

Notice though what changes when we go from:

  • “How can leaders know if our work is adding value?” To: “What expectations do we want to be held accountable for?”
  • “How do we measure our impact?” To: “What do we want to create in the world?”

What we measure is an expression of our values. How we see measurement perfumes our work. It sets the expectation of us and those with whom we work. 

Attuning can look like an ongoing conversation about what matters. It can look like learning with another person or with a team. It can be a journey of days, weeks, months, or years. It can also be choosing to walk away because there isn’t a fit.

Surrendering the concept of ‘right measurement’, the process of attuning becomes the outcome.


What expectations do you want to be held accountable to? 

How aligned is your environment to these expectations? How much energy do you want to invest in the process of attuning and aligning these expectations?

What are truthful claims about your work?


Responses

  1. Akshay Kapur

    “What we measure is an expression of our values. How we see measurement perfumes our work. It sets the expectation of us and those with whom we work.”

    What struck me here is that measurement isn’t just singular, but affects everyone involved.

  2. Mark_Kilby

    That phrase “What we measure is an expression of our values” struck me as well as I think about everyone that might be involved in the conversation of measurement and what might not be discussed about shared (or unshared) values.

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